REFUND AND RETURN POLICY

At LaFlare, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a refund or exchange within 14 days of receiving your order.

 

REFUNDS

To be eligible for a refund, the item must be in its original condition, unworn, and with all original tags attached. Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. You will receive your refund within 7 days after we receive your order. Please note that shipping fees are non-refundable.

EXCHANGES

If you would like to exchange an item for a different size, please contact us within 14 days of receiving your order. To be eligible for an exchange, the item must be in its original condition, unworn, and with all original tags attached. Once we receive your returned item, we will process your exchange and send you the new item. Please note that shipping fees are non-refundable.

RETURN SHIPPING

You will be responsible for paying the shipping costs for returning your item. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

DEFECTIVE OR DAMAGED ITEMS

If you receive a defective or damaged item, please contact us immediately. We will gladly replace the item or issue a refund, depending on your preference.

 

Claim form

(Please fill in this form and return it only if you want to make a claim within the legal time limit. The form must be printed, signed and sent scanned to the email address below, or included in the parcel with the returned goods). 

 

Addressee (seller):

Online shop: www.laflareclub.com

Company: Jaromír Machalíček

Registered office: Slatina 198, Slatina 74293

ID: 14293811

E-mail address: info@laflareclub.com

 

Name and surname of the consumer:

Email:

Phone(*):

Order number:

Date of order(*):

Return reason:

The funds for the order were sent by (*)
and will be refunded back in the following way (in case of bank transfer, please send your account number together with your bank code) (*)

(*) Delete where not applicable or fill in the details.

In ......, On .......

(signature)
______________________________________

Name and surname of the consumer

List of attachments:

Invoice for ordered goods No. (*)

 

If you have any questions or concerns regarding our refund and return policy, please don't hesitate to contact us on info@laflareclub.com.